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This study explores the water facility service management of Water Supply Providers (WSPs) in Laguna, Philippines in terms of water accessibility to potable water, water reliability, and water adequacy to meet the Local Water Utilities Administration’s (LWUA) performance standards. The study employed a quantitative research method. A gap analysis was the statistical treatment applied. A total of eleven (11) water supply providers in Laguna were the participants in the study. Findings show that water is not accessible, the water supply is not reliable, and the water is barely adequate to meet concessionaires’ demands. The recommendation includes the following: WSPs must conduct a comprehensive assessment of their current operations and prioritize improving their management of water facility service. WSPs must address substantial gaps in their performance as identified in water accessibility to potable water, water reliability for 24/7 water supply and 10 pounds per square inch (psi) water pressure, and water adequacy to meet the water demand of concessioners.